Support

Contact us

Email marketing@thelilybankagency.co.uk and we will get back to you as soon as we can.

To help us sort it out quickly, tell us the email address on your account, whether you use an iPhone or an Android phone, and what happened.

Signing in

Dartmann works with your darts venue, so you sign in with the account you created for the venue. Forgotten your password? On the sign-in screen, tap Forgot password and we will email you a link to set a new one.

Scoring a match

Scan the QR code on a board to start a venue match, which counts towards the leaderboards. No board to hand? Choose Play → Quick match, pick your opponent and start throwing.

If a result is wrong, ask a member of staff at the venue. They can correct it.

Membership and payments

Join, renew or cancel your membership in the app, from the membership screen (Manage membership). Card payments are taken securely by Stripe. For a refund, ask at the venue or email us.

Notifications

Choose which notifications you get in Profile → Settings → Notifications, or turn them off completely in your phone’s settings.

Your account and your information

To delete your account, go to Profile → Settings → Delete my account. Our account deletion page explains what happens next, and our privacy policy explains what information we hold and why.